T4 XML file: How to avoid a CRA error message

When submitting a T4 or T4A XML file to the CRA, you might receive this error message:
Error: We are unable to process your submission because the T619 electronic transmittal record contains either empty tags or is missing mandatory tags.

To avoid that error, whenever you are ready to create your T4 or T4A XML file, please follow these steps:

1. In Easypay Payroll, go to Yearly > CRA T4/T4A Electronic Filing > Create CRA T4/T4A XML File.
2. Transmitter RepID field:
   
   • If you do not have a RepID number, enter seven zeros 0000000 in the Transmitter RepID field.
   • If you have a RepID number, enter your RepID instead of seven zeros — a valid RepID is required if logging into the CRA filing portal using Represent a Client.
   • A CRA account number must also be entered if you will be logging into the CRA filing portal with My business account (MyBA) or Web access code (WAC).
3. On the Employer Details tab, check that all of your information is correct.
4. On the Select Slips tab:
   1. If you need to, select Yes to display slips that have already been included in a CRA XML file.
   2. Select the employees to be included in the file — you can use the All checkbox if you want to select all employees.
5. Click OK to create the T4 XML file.
6. Print the XML File Creation report.
7. Submit the XML file to the CRA.